Draft. This wording is being reviewed by our legal advisers and may change before it is final.
Version 2026-09-30-draft3. These terms apply to every booking made through book.thefinaldinner.com, by phone with the box office, or through a partner.
Tickets for The Bamboo Parlour Secret: The Final Dinner are sold by Reliant Adventures LLC ("we", "us"), which operates the show at Unit 10, 2nd Floor, 9 DaCosta Drive, Ocho Rios, Jamaica. Questions about these terms go to hello@thefinaldinner.com.
The Bamboo Parlour Secret: The Final Dinner is a live, immersive theatrical thriller lasting about 45 minutes. Each show is private to one booking of two to six guests. It is not a meal or a restaurant experience: no food or drink is served. The story concerns what happened at a dinner; you attend a show, not a dinner.
The show takes place in low light and close quarters and includes sudden sounds, strobe and flashing light, theatrical fog, live performers who interact with guests, and moments of suspense. It is not designed to be frightening, but it is intense. If you or a guest have a heart condition, epilepsy or light sensitivity, are pregnant, have a respiratory condition affected by fog, or find enclosed dark spaces distressing, please contact us before booking so we can tell you honestly whether it is suitable.
Every guest must be at least 12 years old. Guests under 18 must be accompanied by a parent or legal guardian who is on the same booking and who signs the waiver on their behalf. We may ask for proof of age at the door.
Prices are in US dollars and are shown before you pay. The price includes any applicable Jamaican taxes unless the checkout says otherwise. Payment is taken in full when you book, by card through our payment processor; we never see or store your full card number. A booking is confirmed only when you receive a confirmation email with a booking reference.
Tickets are non-refundable. You may change the date or time of your booking under the change policy shown at checkout and on your booking page; the policy in force when you booked applies to you. Changes are made from your booking page or by contacting the box office and are subject to availability. Shows are priced by date and time: if you move to a show with a higher price you pay the difference for your party (plus any change fee) when you move; if you move to a show with a lower price the difference is issued to you as a credit code, valid for 12 months on any future show, and is not refunded in cash. You may add a guest to your booking from your booking page, up to the maximum party size, by paying the price of the extra seat at that show's rate. You may cancel from your booking page more than 24 hours before your show and receive a credit code worth what you paid, valid for 12 months on any future show; no credit is given inside 24 hours, and there are no cash refunds. If we cannot run a show (see section 10) we will offer a new date or a refund.
Every guest must complete online or on-site check-in, provide the details we ask for (name, date of birth, an emergency contact), take a check-in photograph, and sign our participation waiver before entering. Nobody enters unsigned. The lead guest is responsible for making sure every member of the party does this; the guest invitation links in the confirmation email are for that purpose. The waiver text is shown in full before signing and a copy is available from your booking page.
Please arrive 10 to 15 minutes before your show time. Entry is at your show time, once the previous party has cleared. Because shows run back to back and each show is private, we cannot hold a show for late arrivals. If your party arrives after the show has started we may, at our discretion, admit you for the remainder, offer another time if one is available (a change fee may apply), or treat the booking as a no-show with no refund.
Phones and all recording devices are placed in a lockable private chest before the show and returned afterwards. No photography, filming or audio recording is permitted inside. We are not responsible for belongings brought into the venue beyond the locked chest.
We may refuse entry or remove any guest who appears intoxicated, who behaves in a way that is unsafe, abusive or damaging, or who breaks these terms, with no refund. Guests are responsible for damage they cause. Performers may touch guests lightly as part of the story; a guest who prefers no contact can say so at check-in and will be respected.
If we have to cancel or curtail a show (for example because of severe weather, a hurricane warning, a power failure, illness in the cast, or an official order) we will contact you using the details on your booking and offer a new date; if no suitable date exists we will refund what you paid for that booking. That is the limit of what we owe you in those circumstances; we are not responsible for travel, accommodation or other costs.
Check-in photographs are used to identify guests at the door and as a record of who attended; see our Privacy Notice for how long they are kept. Any optional keepsake photographs are taken only with your consent, which you give or withhold at check-in.
Nothing in these terms limits liability for death or personal injury caused by our negligence, or anything else that cannot be limited by law. Subject to that, our total liability to a booking under or in connection with these terms is limited to the amount paid for that booking, and we are not liable for indirect or consequential loss. The participation waiver contains further terms about the risks of the show.
Bookings made with a partner code or link, or through a resort concierge or travel agent, are subject to these same terms. A discount or promotional code applies only as described when it is applied and cannot be exchanged for cash. A gift voucher for a dollar amount is taken off the price at checkout and any balance stays on the code until it expires. A "Show for Two" certificate covers the full price of a party of up to two on any date, whatever the price that day, and is used up in one booking; a larger party pays for the extra guests at checkout. Vouchers, certificates and credit codes are never exchanged for cash.
We handle personal information as described in our Privacy Notice, which forms part of these terms.
These terms are governed by the laws of Jamaica, and the courts of Jamaica have jurisdiction, without prejudice to any protection you have as a consumer under the law of the country where you live.
We may update these terms for future bookings. The version you accepted at checkout is recorded on your booking and continues to apply to it.